We had such a fantastic time staying at this luxurious hotel. The service was exceptional, and the staff went above and beyond to make our stay comfortable and enjoyable. They were attentive, friendly, and always willing to help. The location of the hotel was perfect - right on the shores of Lake Chuzenji, with beautiful views and a peaceful atmosphere. There was a convenient shuttle service that took us to all the attractions in the area, making it easy for us to explore and experience everything. The room was spacious and well-appointed, with all the amenities we needed for a comfortable stay. The spa and wellness center was a great place to relax and unwind after a long day of exploring. we highly recommend this hotel to anyone visiting this area.

we had a great view. we enjoyed chuzenji kanaya.

Beautiful hotel with great amenities right by the lake. The hotel restaurant serves delicious meals, including seasonal specialties. The staff is friendly and accommodating. This location is perfect for strolls around the lake and to nearby attractions like Kegon falls.

Absolutely nothing.

Our family had a wonderful stay at a lakeside hotel surrounded by majestic mountains and beautiful waterfalls. The location is perfect, right next to the serene lake and just a few steps from the bus stop for easy access to nearby attractions. Our room was very comfortable, with spacious beds and a clean bathroom. The staff was very friendly and accommodating, providing personalized service that made us feel right at home. The buffet breakfast offered an excellent selection of Japanese and Western options, and the French dinner was a delicious treat. We enjoyed the private onsen and the breathtaking views of the lake and mountains.

Some areas of the hotel feel dated, but it didn't affect our overall experience.

I had a wonderful stay at a hotel in a beautiful location near temples. The room was clean, well-equipped, and catered to my vegetarian diet. The private onsen provided a relaxing experience with a breathtaking view. The staff were nice and the food was excellent. I highly recommend this hotel.

Beautiful location, friendly English-speaking staff, stunning views of Chuzenji Lake, pleasant stroll along the lake, excellent place to unwind, shuttle service from Tobu Nikko station.

Was all great.

The area where the hotel is located is amazing, with beautiful views and a lot of nature. the staff was friendly and helpful during my stay. I also enjoyed the complimentary onsen at the hotel, it was a unique experience.

My stay coincided with the Easter holidays and the hotel was very crowded. This resulted in long waiting times for breakfast and dinner.

This hotel is situated in a breathtaking location, with a stunning view of a nearby lake. The onsen is a must-try - a truly relaxing experience. The service provided is splendid and accommodating.

Although the view of the lake is the best aspect, public transportation can take a bit of time to arrive, so planning your day is essential. The cost of the stay is a bit high, but for the location and amenities, it's worth it.